Surgery Scheduler - ENT Roswell
OverviewThe Scheduler functions under the direction of the Practice/Office Manager and Director of Practice Operations.
Responsible for performing a wide variety of clerical procedures that requires independent judgment and initiative.
Knows the existing lines of communication and authority, handles communications properly, and is dependable and cooperative.
Works with staff and understands appropriate scheduling process, willing to learn procedures/patient preps.
Assist physicians and office staff with scheduling issues in a timely manner.
Handle heavy phone volume.
Must be flexible with work hours to meet department needs.
Location:
1360 Upper Hembree Road1360 Upper Hembree RoadRoswell, Georgia 30076United StatesResponsibilitiesCore Responsibilites and Essential Functions Scheduling Duties a.
Scheduling surgeriesb.
Post the surgery to the physician?s calendarc.
Notify any vendors needed for the surgeryd.
Coordinate any co-surgeries with other physician?s officese.
Obtaining prior authorization for surgeriesf.
Completing all paper work associated with the surgeriesg.
Faxing all paperwork associated with the surgery to the hospital as well as to the insurance companyh.
Manage scheduling templates for the providers in Epic i.
Keeping the surgery calendar up to date and currentj.
Review the schedule for double bookings and scheduling errors that need to be corrected k.
Review the records for all new patients requesting a new patient appointment and discuss these with physician/s to get a time frame that the patient needs l.
Reviewing the physician?s schedule to appropriately schedule patients based on their medical conditionm.
Complete forms and paper work for patients (FMLA, disability, etc.
) and follow up with any additional information neededn.
Other duties as assigned Team Playera.
Assists other areas of Scheduling when needed.
b.
Flexible with hours to meet the department needs.
c.
Meets Service Recovery and Customer Service Guidelines as needed.
d.
Provides appropriate telephone etiquette and scripting Mentoring, Training and Educationa.
Assists in training new employees and assures proper documentation of training as needed.
b.
Assists other areas of Scheduling when needed.
c.
Understands existing lines of communication and authority, handles communications properly and is dependable and cooperative.
d.
Communicate scheduling issues to patient, facility, and/or office staff.
e.
Works well with Staff and understands appropriate department process.
Required for All Jobs Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
QualificationsRequired Minimum EducationHigh school diploma or equivalent RequiredRequired Minimum Experienceminimum 2 years of experience working in a surgical office setting or medical scheduling RequiredRequired Minimum Skills Strong customer service skills, good communication and organizational skills.
Basic insurance carrier and pre-certification knowledge and computer skills.
Medical Terminology preferred.
The individual must be able to communicate and understand verbal and written English language and display a positive attitude.
Required Minimum License(s) and Certification(s)Additional Licenses and CertificationsJoin us for outstanding benefits and development opportunities.
We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country.
The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the 100 Best Companies to Work For.
Step up to your potential.
Find out more and apply today.
WellStar is an equal opportunity/affirmative action employer.
All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.
Recommended Skills Coaching And Mentoring Conflict Management Coordinating Curiosity Customer Service Medical Terminology Estimated Salary: $20 to $28 per hour based on qualifications.
Responsible for performing a wide variety of clerical procedures that requires independent judgment and initiative.
Knows the existing lines of communication and authority, handles communications properly, and is dependable and cooperative.
Works with staff and understands appropriate scheduling process, willing to learn procedures/patient preps.
Assist physicians and office staff with scheduling issues in a timely manner.
Handle heavy phone volume.
Must be flexible with work hours to meet department needs.
Location:
1360 Upper Hembree Road1360 Upper Hembree RoadRoswell, Georgia 30076United StatesResponsibilitiesCore Responsibilites and Essential Functions Scheduling Duties a.
Scheduling surgeriesb.
Post the surgery to the physician?s calendarc.
Notify any vendors needed for the surgeryd.
Coordinate any co-surgeries with other physician?s officese.
Obtaining prior authorization for surgeriesf.
Completing all paper work associated with the surgeriesg.
Faxing all paperwork associated with the surgery to the hospital as well as to the insurance companyh.
Manage scheduling templates for the providers in Epic i.
Keeping the surgery calendar up to date and currentj.
Review the schedule for double bookings and scheduling errors that need to be corrected k.
Review the records for all new patients requesting a new patient appointment and discuss these with physician/s to get a time frame that the patient needs l.
Reviewing the physician?s schedule to appropriately schedule patients based on their medical conditionm.
Complete forms and paper work for patients (FMLA, disability, etc.
) and follow up with any additional information neededn.
Other duties as assigned Team Playera.
Assists other areas of Scheduling when needed.
b.
Flexible with hours to meet the department needs.
c.
Meets Service Recovery and Customer Service Guidelines as needed.
d.
Provides appropriate telephone etiquette and scripting Mentoring, Training and Educationa.
Assists in training new employees and assures proper documentation of training as needed.
b.
Assists other areas of Scheduling when needed.
c.
Understands existing lines of communication and authority, handles communications properly and is dependable and cooperative.
d.
Communicate scheduling issues to patient, facility, and/or office staff.
e.
Works well with Staff and understands appropriate department process.
Required for All Jobs Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
QualificationsRequired Minimum EducationHigh school diploma or equivalent RequiredRequired Minimum Experienceminimum 2 years of experience working in a surgical office setting or medical scheduling RequiredRequired Minimum Skills Strong customer service skills, good communication and organizational skills.
Basic insurance carrier and pre-certification knowledge and computer skills.
Medical Terminology preferred.
The individual must be able to communicate and understand verbal and written English language and display a positive attitude.
Required Minimum License(s) and Certification(s)Additional Licenses and CertificationsJoin us for outstanding benefits and development opportunities.
We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country.
The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the 100 Best Companies to Work For.
Step up to your potential.
Find out more and apply today.
WellStar is an equal opportunity/affirmative action employer.
All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.
Recommended Skills Coaching And Mentoring Conflict Management Coordinating Curiosity Customer Service Medical Terminology Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
