Customer Service Representative
Quick Apply Full-time 12 hours ago Full Job Description Dentistry for Children offers a dynamic range of pediatric dental and orthodontic services.
Our team has the dedication and skills to manage and improve even the most challenging of dental issues Keeping customers happy is a critical part of any strategy for business growth.
And central to that effort are your front line customer service representatives.
The ability to actively listen to customers when they relay issues or complaints and then to develop creative solutions are essential skills -- and not always easy to find.
Customer Service Representative Job
Responsibilities:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Qualifications / Skills:
Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements:
University/college degree is an asset Familiarity with office software and phone systems a plus Previous experience, especially in particular industry, preferred Why should YOU join our team:
$50 bonus opportunity after New Hire Introductory Period! A comfortable and safe work environment 6 Paid Holidays
Paid Day off for your Birthday! Fun Monthly Performance Incentives A Growing Client Base Paid Training Professional Development Opportunities Referral Bonuses Access to all required software Work-Life Balance Office hours - Monday-Friday (8am-5pm) EST, CST, MST, PST Paid Vacation Work with a great team of like minded professionals across the country Family Owned and Operated business - We value our team members As an employee, you will be eligible to receive benefits The benefits include 401k, Childcare, Vision, Health, and Dental.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our team has the dedication and skills to manage and improve even the most challenging of dental issues Keeping customers happy is a critical part of any strategy for business growth.
And central to that effort are your front line customer service representatives.
The ability to actively listen to customers when they relay issues or complaints and then to develop creative solutions are essential skills -- and not always easy to find.
Customer Service Representative Job
Responsibilities:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Qualifications / Skills:
Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements:
University/college degree is an asset Familiarity with office software and phone systems a plus Previous experience, especially in particular industry, preferred Why should YOU join our team:
$50 bonus opportunity after New Hire Introductory Period! A comfortable and safe work environment 6 Paid Holidays
Paid Day off for your Birthday! Fun Monthly Performance Incentives A Growing Client Base Paid Training Professional Development Opportunities Referral Bonuses Access to all required software Work-Life Balance Office hours - Monday-Friday (8am-5pm) EST, CST, MST, PST Paid Vacation Work with a great team of like minded professionals across the country Family Owned and Operated business - We value our team members As an employee, you will be eligible to receive benefits The benefits include 401k, Childcare, Vision, Health, and Dental.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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